TSS Staff Training Plan

TSS Staff Training Plan

Day One

DD slash MM slash YYYY
Staff Member Name(Required)
Reading dockets accurately and spiking them once finished(Required)
Delivering food and making sure the table isn't waiting on anything else(Required)
Run through of cutlery station location and their contents(Required)
Fetching cutlery and water for tables who don't have it(Required)
Explanation of different areas in the club eg. BUNPIN, SONGBIRDS(Required)
Wipe down and sanities tables and chairs(Required)
Run through of OHS procedures (Floor Check)(Required)
Reading the run sheet and overview of sections(Required)

Day 2

DD slash MM slash YYYY
Radio use and etiquette(Required)
Run through of cafe and club opening hours and menu changes(Required)
Shopping/stock collection(Required)
Taking a booking and the details required(Required)

Day Three

DD slash MM slash YYYY
Basic bar run through/explanation(Required)
Meet and Greet run through(Required)
Explanation of the cafes deals such as coffee cake/Devonshire(Required)
Cleaning procedures and jobs we do in our down time(Required)

Day Four

DD slash MM slash YYYY
Entering booking into NowBookIT(Required)
Setting bookings up(Required)
Floor Inspection(Required)

Day Five

DD slash MM slash YYYY
Run through of POS basics & practice when its not busy(Required)
Buddy shift in the bar(Required)
Run through of daily specials, what stays there, what changes(Required)

Day Six – Ten

DD slash MM slash YYYY
Re-iterating what has been learnt(Required)
Checking for any further questions(Required)
Practicing on POS when time permits(Required)
Staff Member Name(Required)
Supervisor/TL Name(Required)